Refund policy

Return policy

Please note that all sales are final and the items cannot be returned. If items are unusable they can be reimbursed.

The products displayed are discontinued and may be slightly damaged. All sales are final, and the items cannot be returned. No exchanges or replacements will be made. 

If that is the case, please contact our Customer Service by email at contact@salesgroupemarcelle.com with pictures and your order number.

For more information, please refer to our FAQ page.

Cancellation / Modification of order

Once your submitted order is invoiced and confirmed, it cannot be cancelled or modified.

In any case, you can place a second order if you forgot to add a product to your cart.